.feedback{padding:20px 0 32px;color:#183f32}.feedback-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.feedback h2{font-size:24px;margin:0}.feedback h3{font-size:17px;margin:0}.feedback p{font-size:14px;line-height:1.5;margin:6px 0}.feedback-layout{display:grid;grid-template-columns:280px minmax(0,1fr);gap:16px}.feedback label{display:grid;gap:5px;font-size:13px}.feedback input:not([type=file]),.feedback select,.feedback textarea{box-sizing:border-box;width:100%;border:1px solid #b8c9bb;border-radius:8px;background:#fff;padding:8px 10px;font:inherit;min-height:40px}.feedback .lib-button{box-sizing:border-box;width:220px;max-width:100%;height:40px;min-height:40px;padding:0 12px;margin:0;border-radius:8px;font-size:13px;display:inline-flex;align-items:center;justify-content:center}.feedback-list{display:grid;gap:8px;margin-top:10px}.feedback-list button{padding:12px;text-align:left;border:1px solid #d3ddd0;background:#fff;border-radius:8px;cursor:pointer}.feedback-list button.selected{border-color:#205f4c;background:#eef5ed}.feedback-list span{display:block;font-size:12px;margin-top:5px;color:#617568}.feedback-conversation{border:1px solid #d3ddd0;border-radius:10px;padding:16px;min-width:0;background:#fff}.feedback form{display:grid;gap:10px}.feedback small{font-size:12px;color:#617568}.feedback-messages{display:grid;gap:8px;margin:12px 0}.feedback-message{padding:10px 12px;background:#f0f4ee;border-radius:8px;overflow-wrap:anywhere}.feedback-message.operator{background:#e3eee9}.feedback-message p{white-space:pre-wrap}.feedback-message a{display:block;text-decoration:underline;font-size:13px;margin-top:6px}.feedback-conversation>.feedback-heading select{width:190px}.feedback-upload input{max-width:100%;font-size:13px}.feedback form>span{font-size:12px;overflow-wrap:anywhere}@media(max-width:700px){.feedback-layout{grid-template-columns:1fr}.feedback-heading{align-items:flex-start;flex-wrap:wrap}.feedback-conversation{padding:12px}.feedback-list{max-height:210px;overflow:auto}.feedback .lib-button{width:100%}}.feedback label>input,.feedback label>select,.feedback label>textarea{margin:0}.feedback input[type=file]{box-sizing:border-box;min-height:40px;padding:6px 8px}.feedback .feedback-close-check{display:flex;align-items:center;justify-content:flex-start;gap:10px;padding:8px 0;cursor:pointer;line-height:1.4}.feedback .feedback-close-check input[type=checkbox]{appearance:auto;flex:0 0 18px;width:18px;height:18px;min-height:18px;padding:0;margin:0;border-radius:4px;accent-color:var(--accent,#2867d0)}.feedback .feedback-upload{display:flex;align-items:center;flex-wrap:wrap;gap:10px;position:relative;padding:10px 0;cursor:pointer}.feedback-upload>span:first-child{flex-basis:100%;font-weight:600}.feedback .feedback-file-input{position:absolute!important;width:1px!important;height:1px!important;min-height:0!important;padding:0!important;opacity:0;overflow:hidden}.feedback-file-button{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:0 14px;border:1px solid;border-radius:8px;font-size:13px;font-weight:600}.feedback-upload:focus-within .feedback-file-button{outline:2px solid currentColor;outline-offset:3px}.feedback-file-summary{font-size:12px;opacity:.75}.feedback-list .feedback-empty{padding:20px 14px;border:1px dashed #afbdcc;border-radius:10px;text-align:center;line-height:1.6;background:transparent}.feedback-list button{min-width:0;overflow-wrap:anywhere;font:inherit;line-height:1.45}.feedback-conversation .feedback-messages{max-height:55vh;overflow-y:auto;scrollbar-gutter:stable;padding-right:4px}.feedback-conversation form>small{line-height:1.6}@media(max-width:700px){.feedback-list{max-height:180px}.feedback .feedback-close-check{font-size:13px}.feedback-file-button{min-height:42px}.feedback-conversation .feedback-messages{max-height:50vh}}